Refund policy

Last updated: August 22, 2026

We have a return policy, which means you have a specific number of days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Initiating a Return

To start a return, you can contact us at help@nexamarty.shop or call us at +13366013432. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within a certain number of business days.

For any questions regarding returns, you can always contact us at help@nexamarty.shop.