We want you to be completely satisfied with your purchase from Nexamarty. Please read our refund guidelines below carefully to understand your eligibility and process.

1. Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

• Returns must be requested within the designated return window from the date of delivery.
• Certain items or sale goods may be final sale and exempt from returns unless stated otherwise.

2. Return Process & Shipping

To start a return, you can contact our support team at help@nexamarty.shop or call us at +13366013432. If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically credited on your original payment method within a standard number of business days.